Hopefully, you have not experienced this scenario, but chances are you have. You’re sitting in your office, then an employee knocks on the door and says, “May I come in?” They come in and say, “I’m sorry to say this, I have loved working here, but I’m giving notice. “What to do?
Imagine the scenario; hopefully, you have not experienced this, but chances are you have. You’re sitting in your office, then someone knocks on the door and says, “May I come in?” They come in and say, “I’m sorry to say this, but I have loved working here, but I’m giving notice. I’m out of here in two weeks.”
Let’s say this employee is not someone who you can spare easily or replace easily. Now you start sweating. You are thinking, “Oh my goodness, what am I going to do? HELP!“
In this case, what can be done is an Emergency Brilliance Extraction. It involves first a bit of “Brilliance Mapping,” which is about finding out what this person knows that we would lose. We will lose that knowledge if we do nothing!
Often we don’t have the opportunity to train somebody else before an employee leaves. Certainly, we typically don’t get to transfer that knowledge to a new person to the level we would like in the timeframe that we have, where the previous employer and the new employee overlap.
And let’s face it: We often don’t even have the luxury of that overlap.
Right now, it’s even harder because hiring new people is so challenging at the moment.
Emergency Brilliance Extraction is very valuable, and, fortunately, much can be achieved quickly. If and when you are in that situation, please remember this method as an option.
Let me know if this is something that you think is valuable. Even if you don’t need it right now, I would love your feedback.
P.S.: I appreciate you commenting and sharing this with others. Thank you!