It’s my pleasure to introduce you to the first “Guest Brilliance Nuggeteer.” Robert Donnell from P5 Marketing had a quick conversation about how to successfully delegate tasks or instruct graphic artists – and get what you want and need. When we delegate we often expect that the other person will do things the same way we would. But does that really happen? How can we make sure it does happen?
Robert: Dr. Stephie, how are you doing?
Dr. Stephie: Fantastic. So, we’re going to do this real quick. We had a conversation about delegation. You had an observation about delegating to graphic artists.
Robert: Sure. I think the conversation arose from my observation that a graphic artist who might be fully capable of editing words, may make typographical errors when they layout text in a graphic presentation. That is because they don’t think of the text as words. They think of it as a graphic element. So to them, if it lines up nicely with the logo above, they’re not even looking to see if it’s properly spelled. You have to watch out for that. I think that could be extrapolated to anything else. For example, if somebody’s proofing a piece of text, they’re not necessarily looking to see if it makes sense; they’re looking to make sure that it doesn’t have any type of grammatical error. When delegating, you got to understand where they’re coming from.
Dr. Stephie: Yes. What is the person’s mental focus when they’re doing this task? How would you address that with, for example, the graphical artists?
Robert: I just know I have to be super careful that they spelled everything right or give them the exact copy you want them to place in there, so they can copy and paste it rather than try to type it. So, and then, of course, I’ve tried putting it in quotes, and then you get the quotes in the text, too. You know, you have to be very, very clear.
Dr. Stephie: Yes, be very clear – and then inspect what you expect.
Dr. Stephie: Awesome. That was our first Brilliance Nuggeteer visit. I appreciate you, Robert! Thank you!
How do you delegate? How do you make sure you get what you expect with a minimal back-and-forth between you and the other person?
P.S.: I appreciate you commenting and sharing this with others. Thank you!